Policies

Accounts & Billing
Billing Period Our standard billing cycle for dial-up, hosting, and programming and design services is the calendar month. All customers are billed on the 1st of the month for the previous month's service. Late Fees & Penalties Payment is due net 10. Dial-up accounts in arrears on the 11th are disconnected until the outstanding balance and a $5.00 reconnect fee are received. Web hosting and other services will be assessed a 5% monthly late payment charge on any unpaid balance. Our bills and reminders are sent electronically and there is a $1.00 for bills mailed via US Postal Service. Cancellation Please send notice in writing to cancel your service (verifiable e-mail is acceptable). Include full name, contact number, username (dial-up) or domain name (web hosting) and the reason for your departure (optional). Prepaid Accounts Special discount rates apply to prepaid service. Should someone cancel service before the expiration of that period, the months used will be charged at the regular non-discounted rate and the balance will be refunded. Suspending Dial-up Accounts Dial-up accounts may be suspended for full months and re-activated at no charge. Send an e-mail to accounts@interkan.net to take advantage of this service. Rate Change We reserve the right to change rates when necessary to meet increasing costs. We will always provide 30 days electronic mail notice. Unlimited Time for Dial-Up Accounts Unlimited access means no metered rates. We do, however, expect you to be at your computer while connected to our service. Please be considerate to others and hang up when not actively using the connection. We will do our best to insure that you don't receive busy signals. A continuous connection of 24 hours is considered a dedicated connection. Disconnecting and immediately reconnecting to obtain a nearly continuous connection is also considered a dedicated connection. A dedicated connection is a separate service from dial-up unlimited access and is considered an abuse of the unlimited access account.

Accounts & Billing

Billing Period
Our standard billing cycle for dial-up, hosting, and programming and design services is the calendar month. All customers are billed on the 1st of the month for the previous month's service.

Late Fees & Penalties
Payment is due net 10. Dial-up accounts in arrears on the 11th are disconnected until the outstanding balance and a $5.00 reconnect fee are received. Web hosting and other services will be assessed a 5% monthly late payment charge on any unpaid balance.

Our bills and reminders are sent electronically and there is a $1.00 for bills mailed via US Postal Service.

Cancellation
Please send notice in writing to cancel your service (verifiable e-mail is acceptable). Include full name, contact number, username (dial-up) or domain name (web hosting) and the reason for your departure (optional).

Prepaid Accounts
Special discount rates apply to prepaid service. Should someone cancel service before the expiration of that period, the months used will be charged at the regular non-discounted rate and the balance will be refunded.

Suspending Dial-up Accounts
Dial-up accounts may be suspended for full months and re-activated at no charge. Send an e-mail to accounts@interkan.net to take advantage of this service.

Rate Change
We reserve the right to change rates when necessary to meet increasing costs. We will always provide 30 days electronic mail notice.

Unlimited Time for Dial-Up Accounts
Unlimited access means no metered rates. We do, however, expect you to be at your computer while connected to our service. Please be considerate to others and hang up when not actively using the connection. We will do our best to insure that you don't receive busy signals.

A continuous connection of 24 hours is considered a dedicated connection. Disconnecting and immediately reconnecting to obtain a nearly continuous connection is also considered a dedicated connection. A dedicated connection is a separate service from dial-up unlimited access and is considered an abuse of the unlimited access account.

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Technical Support
It is important to us that you be able to take advantage of the service you purchase. We provide telephone assistance 8 to 5 pm Monday through Friday. We provide e-mail responses as fast as possible, definitely within 24 hours (excluding Saturday and Sunday). Grounds for Suspension and Termination Per the service agreement, you’ve agreed to comply with all of IKN’s policies, as well as the applicable rules, regulations and policies of any network, bulletin board, newsgroup, web site or Internet Service Provider accessed through our service. Any violation of any of these policies or the other rules, regulations or policies noted above or in our contract may serve as cause for InterKan.Net to suspend or terminate your account. InterKan.Net has the right, with or without notice, to suspend or terminate your account upon the first or subsequent occurrence of any of the following: Using the Service in a way which constitutes violation of any applicable statute, law, court order, tariff, regulation, or treaty (including, but not limited to, intellectual property, communications, privacy, criminal and international law); Using the Service in a manner intended to abuse or violate the privacy or property rights of others, including but not limited to sending of unsolicited bulk e-mail ("spamming"); the suspension or termination which will result from spamming is entirely separate from and in addition to any fees which will be placed on your account due to such activity; Using the Service in an attempt to break security, or so as to actually break security of any computer network (including the Service itself), or to access an account of which you are not the owner or a communication on which you are not the sender or intended recipient; Using the Service in such a way as to forge headers/addresses in electronic mail or USENET postings, or using any other method to disguise the sender's identity; Excessively using the Service in such a way as to limit the bandwidth or access available to others, including, but not limited to, download traffic of fifty (50) megabytes or more per day for the Subscriber's web page or site, sending e-mail traffic in excess of fifty (50) megabytes per day, or using ping, e-mail check, excessive IRC logging, or any automated program with the sole intent of creating a continuous connection; Posting commercial messages to a USENET group where the posting is not approved by the specific USENET group in its charter, or mass postings to large numbers of USENET groups; Using dial-up or hosting services to operate server programs, including but not limited to mail servers, IRC servers, ftp servers or web servers; Using the Service to promote or solicit competing Internet services; Using the Service for unauthorized relays through any third party systems; Attempting, in any way, to interfere with or deny service to any user or any host on the Internet; Using the Service for mail-bombing, which is defined as the sending of mass amounts of e-mail to one recipient, with the intent to render that recipient's account and/or the electronic system serving that account dysfunctional; Using the Service to engage in any form of Denial of Service attacks, which are defined as overburdening a recipient computer system by sending a high volume of spurious data which effectively impedes or totally disables functionality of the recipient system(s) or their connectivity, including but not limited to syn flood attacks and smurfing; Using the Service to add or attempt to add addresses to any mailing list without the explicit positive consent of the addressee(s); Using the Service to forward or post "chain letters" (multiple forwarding) of any type; Attempting to cancel, supersede, or otherwise interfere with e-mail or USENET posts other than your own; Engaging in harassment, whether through language, frequency, or size of messages; Furnishing false data on your sign-up form, contract, or online application, including providing fraudulent credit card or other payment information.
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No Trespassing Notice
No Trespassing Notice The sites, services, and associated equipment of InterKan.Net are the sole property of InterKan.Net. Any use by non-subscribers or use by subscribers in violation of their Service Agreement and/or acceptable use policy of InterKan.Net is considered to be trespassing on InterKan.Net's property and a person who engages in such activity will be pursued to the fullest extent of the law. In addition, any person who intentionally and without authorization damages or destroys any of the equipment owned by InterKan.Net or accesses or causes to be accessed facilities owned by InterKan.Net will be prosecuted in accordance with Kansas' computer crime statute. No one may use InterKan.Net's sites, services, or equipment for transmitting e-mails in any way as to disguise their point of origin.
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Privacy Policy
Any information shared with InterKan.Net, Inc. is under certain privacy provisions. Information shared with InterKan.Net, Inc. will be handled by our company and not shared, sold, or reproduced. InterKan.Net, Inc. will send personally identifiable information about you to other companies or people when: We need to share your information to provide the product or service you have requested; We need to send the information to companies who work on behalf of InterKan.Net, Inc. to provide a product or service to you. (Unless we tell you differently, these companies do not have any right to use the personally identifiable information we provide to them beyond what is necessary to assist us.); To fulfill your requests for certain products and services; We respond to subpoenas, court orders, or legal processes.
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Copyright Information
All media (downloaded or samples), software, text, images, graphics, user interfaces, music, videos, photographs, trademarks, logos, artwork and other content on this web site (collectively known as "Content"), including but not limited to the design, selection, arrangement, and coordination of such Content on this site, are owned or licensed by or to InterKan.Net, Inc., and are protected by copyright, trade dress, and trademark laws, and various other intellectual property rights laws. Copyright is the intangible property right granted by Federal statute for an original work fixed in a tangible form of expression. Copyright provides InterKan.Net, Inc. with the following exclusive rights in a work: to reproduce, to prepare derivative works, to distribute by sale or otherwise, to perform publicly, and to display publicly. Federal Law prohibits any unauthorized use of InterKan.Net, Inc. copyrights without the prior written consent of InterKan.Net, Inc.